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| Say the Magic Words: How to Get What You Want From the People Who Have What You Need | 
 enlarge | Author: Lynette Padwa
Creator: Matilda Novak
Publisher: Listen & Live Audio, Inc.
Category: Book
List Price: $23.95
Buy New: $12.75
You Save: $11.20 (47%)
Format: Abridged
Media: Audio CD
Edition: Abridged
Number Of Items: 3
Shipping Weight (lbs): 0.3
Dimensions (in): 6.2 x 5.3 x 1
ISBN: 1593160593
Dewey Decimal Number: 658.812
EAN: 9781593160593
Publication Date: May 2005
Availability: Usually ships in 1-2 business days
Condition: Expedited shipping is not available for this item. Items are mailed via USPS media mail within 2 business days and should arrive 4-14 business days later.
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| Editorial Reviews:
Product Description
It takes more than good social skills to get what you want from your child's teacher, your hairdresser, mechanic, hotel reservation agent and more. Encounters that were once simple are now like mini-excursions to a foreign land. "Say The Magic Word" is your passport to mastering these daily encounters. You'll find the most effective way to get what you want and need--and know what not to say and do. The insights and information come directly from the pros, people who have spent years in their particular line of work--and their advice is entertaining and unnervingly candid.
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